Mystery Hotel Budapest

Wonderful
Traveller Type: young couple
  : - amazing shower pressure, toiletries & hairdryer- sky garden is so nice- spa area is lovely- rooms were comfortable and blackout curtains were amazing. - our room was near to the staircase and we heard no noise at all - soundproofing amazing- really nice touch of champagne to celebrate our anniversary ♥️- the building is gorgeous
  : - breakfast service on the weekend was a little chaotic, it could probably do with being either longer or more staffed to cope. we saw people ordering things with staff but weren’t explicitly told this was possible which was confusing. Monday breakfast was a lot more chilled though!- the aircon unit either didn’t work or was super confusing to work

Poor
Traveller Type: with friends
  : cocktails on the roof was nice, the staff were always friendly and helpful / apologetic. the bathroom in our third room was good but not great.
  : if you are booking because the spa / gym looks nice - don’t. The pictures are misleading, the plants are all fake, it is around an internal courtyard overlooked by everyone in the hotel. The rooms all face into the internal courtyard which has a roof so there are no external windows. this is obviously in the ‘ruin style’ of Budapest but the result is the whole hotel smells of damp or chlorine.we found used plasters in our room on the first night and asked to be moved to another room. we were but that room was damp and had a bad smell. by this point we were too tired to fight. the next morning I spoke with reception and explained that because of my asthma I couldn’t stay in a room where the only room looked out into a humid / damp spa. The pictures were misleading and we wouldn’t have booked it had we known. they very kindly upgraded us to a suite which I would say was just about okay for the money we paid. I would have preferred a refund because Budapest has loads of wonderful hotels.breakfast was fine, not great and for €25 we were glad we only had it once. it’s in a dark hall meant to like opulent, but again, no windows.the hotel itself is pretty old / rundown and old fashioned. the carpets and curtains all smelled quite dusty. the lift has this weird system where you pick the floor before you enter so you end up waiting for ages if there’s a queue - it won’t go to more than one floor, will drop off and come back for you. all the way through we were completely baffled by the way the hotel was designed / set up. we kept laughing with other guests about how mad it was.we had lovely sunset cocktails on the roof, and really enjoyed it. there is a great view and the cocktail maker / bar staff were fun and friendly. the food menu is mostly just American food - all burgers etc. no local or even European food. it was fine but I don’t go to Budapest to eat burgers.

Very Good
Traveller Type: review category business travellers

Wonderful
Traveller Type: young couple
  : The hotel left quite an impression when we visited Budapest last winter, so we wanted to revisit it during springtime when the Sky Garden is open. The overall design of the hotel is fantastic and colorful but well put together, with details that stand out when you look at them while at the same time blending with the foreground when you are not. The staff is polite, courteous, professional, and helpful. The check-in and check-out were super simple. There's an option to store your luggage if your flight is later during the day. Overall - 10/10
  : The overall stay was exceptional; however - and this is just my personal preference - the variety of food for breakfast could be better (the food is delicious, don't get me wrong), and the rooms would be more spacious if there weren't that many decorative pillows.

Wonderful
Traveller Type: young couple

Wonderful
Traveller Type: with friends

Very Good
Traveller Type: young couple

Very Good
Traveller Type: young couple
  : very comfortable bed fairytale like atmosphere

Pleasant
Traveller Type: solo traveller
  : cozy
  : location

Wonderful
Traveller Type: young couple